We all know how
the Internet is one of the greatest inventions.
allowed us to have information at our fingertips, communicate more
efficiently and has made the world a smaller place via the
convenience of connection.
However, it has also allowed fraudulent
scammers to easily reach us and hack into our personal and private
CBC News "Fraud Fighters" show how they track down Indian scammers
who, over the last few years, have been explicitly tricking innocent
Canadian citizens, particularly the elderly and those not so
tech-savvy, into giving them access and stealing their cash.
These tech scammers in India employ mules in Canada to traffic money
back to their headquarters.
The RCMP (Royal Canadian Mounted Police)
can only arrest these mules, but the masterminds are hard to reach,
thousands of miles away.
The stolen money is rarely ever returned.
India is a central IT hub and is home to some of the world's most
advanced and sophisticated call center industries.
masterminds will set up a call center to reach out to potential
victims and scam them right there and then while on the call.
call center agents will receive a cut or percentage of whatever
amount they steal.
They employ ingenious phishing scams cleverly disguised as Tech
These so-called Tech support scams use agents trained
to sound professional and legitimate.
They pose as the customer
service or support staff of large companies like Microsoft, Amazon,
Google and Apple.
These scammers will then contact you, fraudulently claiming you have
software problems or have been hacked, and they can help you secure
your computer immediately.
What comes next is a barrage of pressure
and scare tactics to make you grant them remote access to your
computer and pay for their services to "fix" your nonexistent
software or hacker problem.
They will then proceed to steal personal and financial information
from your computer.
These agents will also install malware, ransomware, and other viruses that can continue to spy on you or
destroy your device.
Though it may sound like old school flim-flam, these tech support
scammers are highly sophisticated, setting up actual companies with
professional looking websites and fake client reviews.
They are also
often found on the Better Business Bureau site to make them look
North Irish hacker Jim Browning helps the team out, tipping off the
investigators to phone scams in progress.
Jim (Not his real name) is
a popular YouTuber, and computer expert (and hacker) whose life
mission is to expose the scammers who prey on so many people and
trick them out of their hard-earned money.
Though Indian authorities are cracking down on these scammer call
centers, the masterminds usually getaway.
In Canada, the police
believe a massive information campaign is needed to prevent anyone
from getting victimized.
However, we should also do our part and be
cautious while using the Internet.